This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird Emails older than 2 weeks deleted

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga rendy69

more options

Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Mafitar da aka zaɓa

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

more options

Hello,

I have quite similar problem. I reinstalled TB today, Oct 9th and the emails dowloaded were only from the Oct 1st. Does anyone know how to download emails older than that? I'm using POP.