This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

lost folders after importing from gmail

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga gilly220

more options

Having imported all my old emails from a gmail account to Thunderbird when I returned they were all gone. I have done this twice previously with other old email accounts and the emails have remained in their correct folders. Not sure why they would disappear on this occasion. How can I recover them?

Having imported all my old emails from a gmail account to Thunderbird when I returned they were all gone. I have done this twice previously with other old email accounts and the emails have remained in their correct folders. Not sure why they would disappear on this occasion. How can I recover them?

All Replies (4)

more options
Having imported all my old emails from a gmail account to Thunderbird

Please explain in detail what you did.

What is the account type of the Gmail account - POP or IMAP?

more options
more options
How can I recover them?

If you properly followed the instructions in the article linked above all your mail would still be on the Gmail server's Inbox.

Wrt the disappearing messages see http://kb.mozillazine.org/Disappearing_mail for possible reasons.

more options

Yes, but I have closed the gmail account so I now don’t have access to them