This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattaunawa an rufeta kuma ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Master password does not work correctly

  • 6 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Chris Ilias

more options

The settings say that the master password must be entered only once, but each time the application is started, the master password is requested 4 times in a row, with the fact that I have 3 accounts in the application.

Если есть русская поддержка - В общем проблема в том, что мне приходится вводить мастер пароль 4 разя подряд при запуске программы (имеется 3 почтовых ящика) при том, что по идее я должен это делать только один раз, не так ли?


Сведения о приложении Имя Thunderbird Версия 52.8.0 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:52.0) Gecko/20100101 Thunderbird/52.8.0

The settings say that the master password must be entered only once, but each time the application is started, the master password is requested 4 times in a row, with the fact that I have 3 accounts in the application. Если есть русская поддержка - В общем проблема в том, что мне приходится вводить мастер пароль 4 разя подряд при запуске программы (имеется 3 почтовых ящика) при том, что по идее я должен это делать только один раз, не так ли? Сведения о приложении Имя Thunderbird Версия 52.8.0 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:52.0) Gecko/20100101 Thunderbird/52.8.0

An gyara daga SSergey

Mafitar da aka zaɓa

This add on claims to fix that problem. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/?src=search I do not use a master password so I have not tried the add on.

Karanta wannan amsa a matsayinta 👍 1

All Replies (6)

more options

Zaɓi Mafita

This add on claims to fix that problem. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/?src=search I do not use a master password so I have not tried the add on.

more options

I have the same problem. This started recently with one of the updates to version 52. It occurs on identical installations on two separate machines (one running Windows 7 and the other running 10). I have tried to delete all of the passwords and re-enter them but this did not resolve the issue. When I startup, I am prompted for the master password. When I enter the password, I notice that there are three more prompt boxes which I can cancel and all email accounts, including a google calendar, work fine. It is annoying, however.

more options

So install the add on listed above.

more options

The add-on works. Is the default master-password functionality being eliminated?

more options

Not that I have heard.

more options

Because this thread is solved and more people might start using it for their own questions, I'm going to lock it.