Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird compatibility with multi factor authentification

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 21 views
  • Amsa ta ƙarshe daga christ1

more options

My campus is moving quickly to multi-factor authentication with Okta, and our IT Dept has indicated the following:

"NOTE: Some legacy mail applications are not compatible with multifactor authentication and may stop working when MFA is enabled. Common examples include Mail on Mac OS X, Thunderbird, old versions of Outlook, and the built-in mail app on some Android devices. The recommended solution is to use the latest version of Outlook available for your system, or use a web interface."

Does MFA mean that I will need to abandon Thunderbird, or is there some way for there to be Thunderbird-MFA compatibility?

My campus is moving quickly to multi-factor authentication with Okta, and our IT Dept has indicated the following: "NOTE: Some legacy mail applications are not compatible with multifactor authentication and may stop working when MFA is enabled. Common examples include Mail on Mac OS X, Thunderbird, old versions of Outlook, and the built-in mail app on some Android devices. The recommended solution is to use the latest version of Outlook available for your system, or use a web interface." Does MFA mean that I will need to abandon Thunderbird, or is there some way for there to be Thunderbird-MFA compatibility?

All Replies (3)

more options

You'd need to ask this question to your IT folks. Other email providers use application specific passwords for legacy mail applications not compatible with 2FA.

more options

Not understanding your reply. Can you please provide more details?

We are using MS Office 365 as our email provider.

more options

Please check with your IT folks.