This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My Bookmarks from my Macbook Pro won't sync to my iPhone 8

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Shadow110

more options

I often access the bookmarks I have saved on Firefox from my computer on my iPhone 8.

Usually when a user navigates to the bookmarks tab, it shows a few options like "bookmarks from desktop or toolbar"

One morning recently I navigated to the bookmarks tab on the iOS Firefox app and I tapped Desktop bookmarks, And the app tried to process what I did but then it crashed, When I went back into the app and navigated to Bookmarks the option to view my desktop / toolbar bookmarks that I had saved on my computer wasn't available anymore.

I clicked the little refresh icon to see if that would do anything, and it didn't.

I thought there might be some incremental update that I didn't download which might fix this, no updated in App-store.

Then I decided to sign out of my Firefox account on my phone and log back in. I did and it still nothing shows.

Then I thought to remove the app and reinstall it so I did, and that didn't work.

Then I went onto my computer / into Firefox / navigated to Firefox account / to view Sync settings. The bookmarks are ticked to On, so they should be syncing but they are not. They're also on in the Firefox in-app settings.

I don't know for certain how many saved bookmarks I have but I would guess probably over 350 spread out in various folders.

I can't understand why this isn't working or what I am supposed to do to try and resolve this.

Hoping someone can help me here, Thanks.

I often access the bookmarks I have saved on Firefox from my computer on my iPhone 8. Usually when a user navigates to the bookmarks tab, it shows a few options like "bookmarks from desktop or toolbar" One morning recently I navigated to the bookmarks tab on the iOS Firefox app and I tapped Desktop bookmarks, And the app tried to process what I did but then it crashed, When I went back into the app and navigated to Bookmarks the option to view my desktop / toolbar bookmarks that I had saved on my computer wasn't available anymore. I clicked the little refresh icon to see if that would do anything, and it didn't. I thought there might be some incremental update that I didn't download which might fix this, no updated in App-store. Then I decided to sign out of my Firefox account on my phone and log back in. I did and it still nothing shows. Then I thought to remove the app and reinstall it so I did, and that didn't work. Then I went onto my computer / into Firefox / navigated to Firefox account / to view Sync settings. The bookmarks are ticked to On, so they should be syncing but they are not. They're also on in the Firefox in-app settings. I don't know for certain how many saved bookmarks I have but I would guess probably over 350 spread out in various folders. I can't understand why this isn't working or what I am supposed to do to try and resolve this. Hoping someone can help me here, Thanks.

All Replies (1)

more options

NOTE : When looking at this question please refer to : https://support.mozilla.org/en-US/questions/1225994 as it is same but different.