hangs when opening options after clicking anything on the page
simple, click on the options menu upper right, and when the page opens it hangs. Blue circle of death.
All Replies (3)
Hi, please give self a scan : https://www.malwarebytes.com/
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Also Try No Acceleration
What extensions are you using please as well Security Software ? Are you using any cleaner type programs ?
Try uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
thanks for the reply,
yea it hangs, I have to kill it with the task manager, does not use any cycles, I assume it is waiting for a response, someone left out the error code?
Thank you, I used the Firefox refresh, then restarted windows, problem solved. this problem happened right after I updated Firefox. thanks again for your help.