This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Foxfire prints landscape when portrait requested for wireless printer

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga guigs

LeeAnneS
LeeAnneS
more options

When using Foxfire and requesting a page be printed to my wireless printer, it prints landscape instead of the requested portrait. Foxfire works fine on a direct connect printer, and other web browsers (ie Microsoft Edge, Chrome) work fine printing to the wireless printer. If I change the orientation to landscape in Foxfire, it prints portrait, but cuts off the left hand side of the page. Thunderbird, and all other programs (Word, Adobe, etc) print to the wireless printer correctly. Everything is set up correctly under printer properties, so that is not where the problem is. Until I know the problem is fixed, I will use a different web browser when I need to print a document from the internet. I using Foxfire version 26 (User Agent: Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0)

When using Foxfire and requesting a page be printed to my wireless printer, it prints landscape instead of the requested portrait. Foxfire works fine on a direct connect printer, and other web browsers (ie Microsoft Edge, Chrome) work fine printing to the wireless printer. If I change the orientation to landscape in Foxfire, it prints portrait, but cuts off the left hand side of the page. Thunderbird, and all other programs (Word, Adobe, etc) print to the wireless printer correctly. Everything is set up correctly under printer properties, so that is not where the problem is. Until I know the problem is fixed, I will use a different web browser when I need to print a document from the internet. I using Foxfire version 26 (User Agent: Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0)

All Replies (1)

guigs
guigs
more options

Check the printer settings, is the default profile selected?

There is a feature that you can reset the printer settings in Firefox. Look for it here: Fix printing problems in Firefox