This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

thunderbird startup freeze on Mac

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Wayne Mery

echocell
echocell
more options

I am having a freeze issue where thunderbird is asking for me to compact folders at start up and will not allow me to cancel or click on compact. All I can do is shut down the application. What can I do?

I am having a freeze issue where thunderbird is asking for me to compact folders at start up and will not allow me to cancel or click on compact. All I can do is shut down the application. What can I do?

An gyara daga Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

1. Which version are you currently using - 52.9.1? Or 60.0?

2. If you are on version 60, what add-ons do you have installed?

3. Please try https://archive.mozilla.org/pub/thunderbird/candidates/60.0b11-candidates/build5/win32/en-US/Thunderbird%20Setup%2060.0b11.exe which has a password fix bug, and post your results