This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

login issues

  • 1 amsa
  • 1 yana da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga christ1

Jacques125
Jacques125
more options

Cannot login to my Gmail account using Thunderbird (keeps asking me for a password). I deleted the account and started over and still, Thunderbird will not get past the login banner. I use Imap and took all the default settings. I verified that the password is correct. Checking my 3rd app access in Google Security Checkup shows Thunderbird has been granted access. I removed the account and reconfigured it again with same result. All inbox and folders repopulate as expected however, I cannot send an email without Thunderbird asking for a password.

Cannot login to my Gmail account using Thunderbird (keeps asking me for a password). I deleted the account and started over and still, Thunderbird will not get past the login banner. I use Imap and took all the default settings. I verified that the password is correct. Checking my 3rd app access in Google Security Checkup shows Thunderbird has been granted access. I removed the account and reconfigured it again with same result. All inbox and folders repopulate as expected however, I cannot send an email without Thunderbird asking for a password.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
Cannot login to my Gmail account using Thunderbird (keeps asking me for a password).

I'm not sure how this is a problem. You always have to enter a password unless you told Thunderbird to remember the password.

If there is a problem with your password (and you didn't state there is a problem with your password in the first place) follow the Google instructions. https://support.google.com/accounts/answer/6009563

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.