This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Since the latest changes, when I write an email it is followed by lines and lines of rubbish, diamonds, characters etc which i have to delete before sending

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Briantrig

more options

PK?????!'��?�?\????[Content_Types].xml �??(�?�U�j�0?�?�?F�?+顔b'�.�6��?Ti���%!M����IL � �?�x��^�?K��놼����0?R�e5E}p??��#L��}4)!�i�B���=��4g#m?i�� ц�?�?���?qk���;�Ny���b?��,PT��|�T��� Ua?�?��C@ M{Χ?�t?z�Wq��6~}��v?��9�:���S���1?�?��;�N�ԝ&����[���ی4��.\?�acU�?����a�?��?PK?????!?�?��N????_rels/.rels �??(�?���J?A?��?�a�}7� "���H�w"�?���?w?̤ھ�� �P�^����O֛���;�<?�aYՠ؛`G�kxm��?PY�[��g Gΰino�/<���<�1��ⳆA$>"f3��\�ȾT��?I S���?�������W?����Y ig�@��X6_�?]7?~ f��ˉ?�?ao�.b*lI�r�j)�,?l0�%��b� 6�i���D�_���, � ���|u�?Z^?t٢yǯ;?!Y,?}{�C��/h>?��?PK?????!jJ�?'?�????word/_rels/document.xml.rels �??(�?���N�0?��H�C�;qR� T�?��+�?p�Mb�d/?y{���)�p�q��̧�ڛ���wp^?�H�f$?]?!u��s�pqK?�\?�? ���ɶ8?� .�3�"�;J}Ղ�>5?t8��S?��?jy��?��,[S7� őg�?���?�eoC��ަ�e?��zS��D?��?���?��a�?�4�?z��2&�?�1?�?$3q �&&Hm4�|�� ��%�UL?���QYBȣ"`߅����?�R�:f�T�=?�??�� �鋅毥�� ?Zh��?Fe����?�1��a�F?z��?_��?PK?????!t ���????word/document.xml�X[o�6?~?��@�=�?ǎ#�.�8i?��Ѥ}�?-Q?W��H�J�������͂�Y�a??��s�9?���M)ȆiÕ�E��0"L�*�r=�>]��M#b,�??J�Yt�L�z��O��$Si]2i HH�l0[X[%��I?VR��*&1�+]R��^?J����^�ʊZ������p8�Z2j?�Z&-����Z?�[�%Qy�S�~�?�)|��E+��8�L@?%M�+�Q+��?T,:"�ǔؔ�[�TO�i��?�?b7Jg�V)3?��0��???��?Б��x�?}��$%�rK�Eǎ���ۇ�?�����S?��#�V*�uߊ4 b1�8�����`�f?uC?��Zدg�nh�?M�G�X�Ԏ�?���u���j���}��?�?*f��4�#��5�?5��p:���;���? This what appears, only much more!

-5|=q��?q[�ZE~�����?�$v�Fs*ɕ�k�"��l����y����x4<<�>z?瀯�!��h�X�43LoX4'?N���z�}}'}�?m�����N����*�??���7�pzx?��?�\f�?�r���d??�??BwJ_2�ۜ�?�?*�Bi�qc�?�o�ٶ.PW��Ѱ�@j뺆��`Ke��P�6�?��?&:?ǓI<�?"�b?����? �~aYh�[U�_�)?HdqD�?����.h�?��[>���u�.�UI�?w5�?�؟k�?�*Q�2lǚ?yn���ã1"��lG�n �#�y�lE5]kZ?����� ?v�?"��?f7�A�?������`?�?�ć��t�i���,�u�9?b����?^?�Gط�3C?�.��f�5��f?��-.y?�?l?��Ԅ��p��%�̒���&?`] ҧ��'�?s���u�8���p�薜"V��Z+�sI��oպ���y���s >����ۭ?�@?�?1�P���?p�?�?�[��?5��� �r��k]�<���\全���Z��P� �G?���??�gS��%��?i��u:B���p�?c�4

PK!'���\[Content_Types].xml �(��U�j�0��F�+顔b'�.�6��Ti���%!M����IL � ��x�<?��ɦ4� B���l�YV:��<g_���#K" ��qr���&�ۛl��Bۘ���<��"�΃��…R ��9�B��9�����Kg,��`�� � ����$�vA��9�!�Dǒ���Ι��h)���UG�WZ�rrY�TZ���$�H��&m��*j>�^�K��놼����0?R�e5E}p��#L��}4)!�i�B���=��4g#mi�� ц�����qk���;�Ny���b��,PT��|�T��� Ua���C@ M{Χ�tz�Wq��6~}��v��9�:���S���1���;�N�ԝ&����[���ی4��.\�acU�����a���PK!���N _rels/.rels �(����JA ���a�}7� "���H�w"����w̤ھ�� �P�^����O֛���;�<�aYՠ؛`G�kxm��PY�[��g Gΰino�/<���<�1��ⳆA$>"f3��\�ȾT��I S����������W����Y ig�@��X6_�]7~ f��ˉ�ao�.b*lI�r�j)�,l0�%��b� 6�i���D�_���, � ���|u�Z^t٢yǯ;!Y,}{�C��/h>��PK!jJ�'�word/_rels/document.xml.rels �(����N�0��H�C�;qR� T���+�p�Mb�d/?y{���)�p�q��̧�ڛ���wp^�H�f$]!u��s�pqK�\ � ���ɶ8?�<B�1\�> .�3�"�;J}Ղ�>5t8��S��jy����,[S7� őg�����eoC��ަ�e��zS��D�������a��4�z��2&��1�$3q �&&Hm4�|�� ��%�UL���QYBȣ"`߅�����R�:f�T�=��� �鋅毥�� Zh��Fe�����1��a�Fz��_��PK!t ���word/document.xml�X[o�6~��@�=�ǎ#�.�8i��Ѥ}� -QW��H�J�������͂�Y�a ��s�9���M)ȆiÕ�E��0"L�*�r=�>]��M#b,�J�Yt�L�z��O��$Si]2i HH�l0[X[%��I VR��*&1�+]R��^J����^�ʊZ������p8�Z2j�Z&-����Z�[�%Qy�S�~��)|��E+��8�L@%M�+�Q+��T,:"�ǔؔ�[�TO�i���b7Jg�V)3��0����Б��x�}��$%�rK�Eǎ���ۇ������S��#�V*�uߊ4 b1�8�����`�fuC ��Zدg�nh�M�G�X�Ԏ����u���j���}���*f��4�#��5�5��p:���;��� This what appears, only much more! -5|=q��q[�ZE~����� �$v�Fs*ɕ�k�"��l����y����x4<<�>z瀯�!��h�X�43LoX4'N���z�}}'}�m�����N����*����7�pzx��?�\f��r���d� BwJ_2�ۜ��*�Bi�qc��o�ٶ.PW��Ѱ�@j뺆��`Ke��P�6���&:ǓI<�"�b���� �~aYh�[U�_�)HdqD�����.h���[>���u�.�UI� w5��؟k��*Q�2lǚyn���ã1"��lG�n �#�y�lE5]kZ����� v�"��f7�A�������`��ć��t�i���,�u�9b����^�Gط�3C�.��f�5��f��-.y�l��Ԅ��p��%�̒���& `] ҧ��'�s���u�8���p�薜"V��Z+�sI��oպ���y���s >����ۭ�@�1�P���p���[��5��� �r��k]�<���\全���Z��P� �G��� �gS��%��i��u:B���p�c�4

Mafitar da aka zaɓa

From the start of the file (PK) it looks like this is a compressed ZIP-file, which is appended to your e-mail. Maybe you have specified a wrong filename as signature for your messages? Check under Tools > Account Settings > [account name]. You probably have specified a file there under Attach the signature from a file instead…

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

From the start of the file (PK) it looks like this is a compressed ZIP-file, which is appended to your e-mail. Maybe you have specified a wrong filename as signature for your messages? Check under Tools > Account Settings > [account name]. You probably have specified a file there under Attach the signature from a file instead…

more options

Thanks Onno. That fixed it!