This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox randomly hangs and crashes. I need to force quit and restart

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga nocode

nocode
nocode
more options

Linux Mint 18

$ uname -a Linux mycomputer 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

$ firefox --version Mozilla Firefox 63.0.3

I was recently experiencing slow load and the spinning wheel and recently disabled hardware acceleration. However, since then, my browser hangs and requires a force quit of Firefox. I'll re-launch FF and restore my session and everything is fine. I'm not exactly sure what settings I can send to you. I have some crash reports, but they are probably because I force close the application.

Linux Mint 18 $ uname -a Linux mycomputer 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux $ firefox --version Mozilla Firefox 63.0.3 I was recently experiencing slow load and the spinning wheel and recently disabled hardware acceleration. However, since then, my browser hangs and requires a force quit of Firefox. I'll re-launch FF and restore my session and everything is fine. I'm not exactly sure what settings I can send to you. I have some crash reports, but they are probably because I force close the application.

All Replies (2)

nocode
nocode Mai mallakar tambaya
more options

So this happened again and I opened `htop` to see my resource usage and Firefox was hovering at 100% on one CPU. I have an i7 with 16 GB of RAM and had 9 tabs opened (3 pinned) with 3 different container profiles.

nocode
nocode Mai mallakar tambaya
more options

Does anyone know what I can do to troubleshoot? This is still happening