This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

macos saves opened documents to disk

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Mark Foley

Mark Foley
Mark Foley
more options

I've run into the same problem as this question https://support.mozilla.org/en-US/questions/1161286, but the solution is not working. I am running Firefox 65.0 (64bit) on Mac High Sierra 10.13.6. When I open a link which is a document (e.g. .docx) it does ask me what I want to open it with (MS Word), but it saves the file to the downloads folder. I've set the about:config setting browser.helperApps.deleteTempFileOnExit to true (verified, exited restarted Firefox), but all this does is set the file created in downloads to read-only:

-r--------@ 1 mpress 10000 13073 Feb 5 18:22 Notice of termination.docx

It still creates the file.

Is there a way to fix this behavior?

I've run into the same problem as this question https://support.mozilla.org/en-US/questions/1161286, but the solution is not working. I am running Firefox 65.0 (64bit) on Mac High Sierra 10.13.6. When I open a link which is a document (e.g. .docx) it does ask me what I want to open it with (MS Word), but it saves the file to the downloads folder. I've set the about:config setting browser.helperApps.deleteTempFileOnExit to true (verified, exited restarted Firefox), but all this does is set the file created in downloads to read-only: -r--------@ 1 mpress 10000 13073 Feb 5 18:22 Notice of termination.docx It still creates the file. Is there a way to fix this behavior?

All Replies (2)

WestEnd
WestEnd
more options

What version of Office do you have installed? And did you verify it was a Office extension not something name changed to .docx?

An gyara daga WestEnd

Mark Foley
Mark Foley Mai mallakar tambaya
more options

I am using a very recent installation of Office 365 Personal. I don't think it's an Office thing. The same thing happens with LibreOffice. I'm thinking this is simply a bug. Setting browser.helperApps.deleteTempFileOnExit to 'true' does NOT delete the file on exit. Rather, it creates the file in the designated download folder as read-only, which actually makes the problem a bit worse since it's more of an effort to use or delete the file.

If there is no fix that you (or others) know about, I'll post a bug report.