I had to reset my laptop, which had firefox account, syncronised to my phone and tablet. Syncronisation code does not work.
I have a laptop, phone and tablet; all syncronised to each other via firefox. I had to reset my laptop (windows) due to a problem with office. When I try to reset my bookmarks on my laptop, I get an autorisation code, which never works. Probably due to the fact that my laptop has a new identity. So I cannot sync. Although the account exists . Please help.
All Replies (6)
Are you connecting to Sync on the web? https://accounts.firefox.com/signin
Are you getting the authorization via that laptop? Or are you using a code you got from a different device?
i connect to sync on the web and get authorisation via mail in my inbox.
i mean authorisation code via mail in my inbox
jvereecke said
i mean authorisation code via mail in my inbox
On the same device?
If so, are you doing a copy and paste of that code? Or are you typing it in?
tried both none works
Please file a Bug report here to get the attention of a Sync Mozilla developer to help you further: https://bugzilla.mozilla.org/