This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Error message when checking mail

  • 1 amsa
  • 1 yana da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga Matt

more options

when trying to collect mail from my gmail account I get the following error message: the current operations on InBox did not succeed. The mail server for account xxxx responded "Could not parse command" What do I do?

when trying to collect mail from my gmail account I get the following error message: the current operations on InBox did not succeed. The mail server for account xxxx responded "Could not parse command" What do I do?

All Replies (1)

more options

What mail server are we talking about?

Restart Thunderbird with add-ons disabled Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.