Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Allow Location Access completely freezes up Firefox 65.0.2

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 12 views
  • Amsa ta ƙarshe daga FredMcD

badmotivator
badmotivator
more options

Firefox completely freezes up whenever I visit a page that uses geolocation services and I Allow Location Access. An example URL is:

https://www.guitarcenter.com/Used/Fender/Vintage-Reissue-1959-Bassman-LTD-4x10-Tube-Guitar-Combo-Amp.gc

Another example is FedEx.com.

I've tried troubleshooting this by running Firefox in Safe Mode but that does not help. The only way I can get those pages to work again without freezing up Firefox is to clear out or disallow location permissions.

I noticed that version 65.0.2 supposedly fixed a bug related to geolocation services affecting Windows users. Well, for me at least, this bug fix has introduced a bug that I didn't have before.

How can I get this looked into and fixed?

Firefox completely freezes up whenever I visit a page that uses geolocation services and I Allow Location Access. An example URL is: https://www.guitarcenter.com/Used/Fender/Vintage-Reissue-1959-Bassman-LTD-4x10-Tube-Guitar-Combo-Amp.gc Another example is FedEx.com. I've tried troubleshooting this by running Firefox in Safe Mode but that does not help. The only way I can get those pages to work again without freezing up Firefox is to clear out or disallow location permissions. I noticed that version 65.0.2 supposedly fixed a bug related to geolocation services affecting Windows users. Well, for me at least, this bug fix has introduced a bug that I didn't have before. How can I get this looked into and fixed?

All Replies (3)

FredMcD
FredMcD
more options

Bug List Geolocation https://bugzilla.mozilla.org/buglist.cgi?quicksearch=geolocation&list_id=14606053


Bug List Location Access https://bugzilla.mozilla.org/buglist.cgi?quicksearch=Location%20Access&list_id=14606057

An gyara daga FredMcD

badmotivator
badmotivator Mai mallakar tambaya
more options

I can't easily tell by looking at these lists if this bug has been reported and is being addressed. They are very developer oriented (as opposed to user oriented).

FredMcD
FredMcD
more options

Sorry, I posted those for others to look over. I could not tell which bug was addressed in v65.0.2