This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Search on mailbox shows messages unable to show/click

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga sfhowes

more options

I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty!

Thunderbird 60.6.1

I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty! Thunderbird 60.6.1
Hoton allon fuska da aka liƙa

All Replies (1)

more options

If you rebuild the search index, I think you'll find only the one remaining message appears in global search.

https://support.mozilla.org/en-US/kb/rebuilding-global-database