This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My firefox keeps deleting all the information from google,facebook etc and I have to take the two factor authetication every time I shut down my pc.Why?

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga FredMcD

Bab123
Bab123
more options

Every time I turn off my PC firefox seems to forgot that I used a website and every time I use that website again the two factor authentication is on.How can I stop this from happening and do you know why?

Every time I turn off my PC firefox seems to forgot that I used a website and every time I use that website again the two factor authentication is on.How can I stop this from happening and do you know why?

All Replies (1)

FredMcD
FredMcD
more options

Profile data can be removed or not recorded in several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware