This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Won't play audio file

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

MJE FF
MJE FF
more options

At site yourdailygerman.com, Firefox will not play the audio for word of the day 'arm' (scroll down the page a little).

The audio does play in Edge and Chrome.

Other audio files work in Firefox. I've run the HTML5 audio test suite without error. I've cleared the cookies for yourdailygerman.com.

I see no error messages. I'd appreciate if anyone can verify this file works in Firefox and/or suggest fixes.

(There are 2 warnings in extensions that "Cisco H264" and Wildvine Content Decryption" will be installed.

At site yourdailygerman.com, Firefox will not play the audio for word of the day 'arm' (scroll down the page a little). The audio does play in Edge and Chrome. Other audio files work in Firefox. I've run the HTML5 audio test suite without error. I've cleared the cookies for yourdailygerman.com. I see no error messages. I'd appreciate if anyone can verify this file works in Firefox and/or suggest fixes. (There are 2 warnings in extensions that "Cisco H264" and Wildvine Content Decryption" will be installed.

Mafitar da aka zaɓa

If I right-click the link in the Network Monitor and open the link in new tab then it plays properly with the full url (i.e. ?_=1 appended). This also works if I click edit and resend for this request (no 403 error and the partial file is send). Only with the play button it doesn't work for some reason.

Karanta wannan amsa a matsayinta 👍 1

All Replies (4)

calebrye
calebrye
more options

Wie gets, Mike!

While I'm no coding expert, I was able to manipulate the URL of the Play button to play the embedded mp3. I believe a potential source of the problem has to do with the way the content is embeded within the site. (to get the link, right click/view info) For example:

Before: https://yourdailygerman.com/wp-content/uploads/audios/questions-1/question-1-wohin-2-bus.mp3?_=14 After: https://yourdailygerman.com/wp-content/uploads/audios/questions-1/question-1-wohin-2-bus.mp3

The second instance does play the content. Perhaps someone with a better understanding will see this post and add more insight.

For now, keep using a different browser for this website till it can be figured out. I hope this helps a bit.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I see a 403 forbidden response in the Web Console and Network Monitor.

GEThttps://yourdailygerman.com/wp-content/uploads/audios/arm-audio/arm-0.mp3?_=1 [HTTP/2.0 403 Forbidden 124ms]

HTTP load failed with status 403. Load of media resource https://yourdailygerman.com/wp-content/uploads/audios/arm-audio/arm-0.mp3?_=1 failed.

I don't know what this GET parameter (?_=1) is supposed to do.

MJE FF
MJE FF Mai mallakar tambaya
more options

Thanks and danke. I'll let the site owner know the link is not playing in current Firefox.

@cor-el The first, GEThttps does play in Firefox for me. The second, https does not play for me; it opens a new tab, but does not play.

@calebrye Danke. Both of the links you gave work in my Firefox.


Since my initial post, I borrowed a laptop with WIn 10, installed Firefox 67.02, and the link failed to play on the laptop.

BTW, I'm using Firefox 67.0.2. The page I've been studying is: https://yourdailygerman.com/arm-german-poor-meaning/.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

If I right-click the link in the Network Monitor and open the link in new tab then it plays properly with the full url (i.e. ?_=1 appended). This also works if I click edit and resend for this request (no 403 error and the partial file is send). Only with the play button it doesn't work for some reason.