This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot archive messages. I get info that" “There is not enough disk space to download new messages..." on second try nothing happens.

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Jakub - DK

more options

Hello. I was trying to find any solution but seems like my problem description inereferes with standard "cannot download messages" problem. Hence my question.

When I'm trying to archive old messages from my IMAP account in Thunderbird, at first try I get a pop up which says: "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." On second try on the same message, nothing happens - message stays in original folder, while Archives continue being empty. What's interesting, I asked TB to archive messages in year by year manner, so it creates a folder with year number (for example 2014, when I try to archive message from 2014) but the folder remains empty.

I was trying to split messages into smaller folder under my local account etc, but it doesn't help. Tried rstarting and compressing messages and all the standard stuff. Nothing seems to work.

I would be very glad for any suggestionson how to solve this.

-Regards, Jakub

Hello. I was trying to find any solution but seems like my problem description inereferes with standard "cannot download messages" problem. Hence my question. When I'm trying to archive old messages from my IMAP account in Thunderbird, at first try I get a pop up which says: "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." On second try on the same message, nothing happens - message stays in original folder, while Archives continue being empty. What's interesting, I asked TB to archive messages in year by year manner, so it creates a folder with year number (for example 2014, when I try to archive message from 2014) but the folder remains empty. I was trying to split messages into smaller folder under my local account etc, but it doesn't help. Tried rstarting and compressing messages and all the standard stuff. Nothing seems to work. I would be very glad for any suggestionson how to solve this. -Regards, Jakub

Mafitar da aka zaɓa

Hello, found a solution myself, so maybe it will prove helpful to anyone. Since I was not using Thunderbird actively before, I didn't have any local folders. I was trying to create archive folder in different localisation, then original one provided in Account in thunderbird client. So I created the folder //account-name/archive on my HDD and set the Local folders localisation in client to this location. I don't know really, what happened later, but it messed all the cofig up :D

To solve it, I removed all local folders (from client and from localisation), then set the localisation of local folders again to an empty folder. Thrash, Spam etc - fodlers apparently required by Thunderbird were created automatically. Then I added my "Archive" folder through the Thunderbird client and the file for this folder was created on HDD by Thunderbird itself. Now it works :)

If anybody needs more detailed explanation - feel free to ask here, I'll try to help.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Hello, found a solution myself, so maybe it will prove helpful to anyone. Since I was not using Thunderbird actively before, I didn't have any local folders. I was trying to create archive folder in different localisation, then original one provided in Account in thunderbird client. So I created the folder //account-name/archive on my HDD and set the Local folders localisation in client to this location. I don't know really, what happened later, but it messed all the cofig up :D

To solve it, I removed all local folders (from client and from localisation), then set the localisation of local folders again to an empty folder. Thrash, Spam etc - fodlers apparently required by Thunderbird were created automatically. Then I added my "Archive" folder through the Thunderbird client and the file for this folder was created on HDD by Thunderbird itself. Now it works :)

If anybody needs more detailed explanation - feel free to ask here, I'll try to help.