This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Sync does not work android 10

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Timothée

more options

On a newly setup Pixel 4 I installed Firefox for Android and connected it successfully to my Firefox account using my password, then my authenticator app (I had to switch from firefox to the authenticator then back to firefox) since I use 2FA. Then it gets stuck at a stage where it is not synchronized, and when I click on Sync now, it briefly says Syncing, then reverts back to the previous state where sync has never worked.

I've blacked out my name and email.

I tried disconnecting / reconnecting. Nothing changes. And by the way, Firefox Lockwise never ends syncing on the same phone, I'll open another ticket though.

On a newly setup Pixel 4 I installed Firefox for Android and connected it successfully to my Firefox account using my password, then my authenticator app (I had to switch from firefox to the authenticator then back to firefox) since I use 2FA. Then it gets stuck at a stage where it is not synchronized, and when I click on Sync now, it briefly says Syncing, then reverts back to the previous state where sync has never worked. I've blacked out my name and email. I tried disconnecting / reconnecting. Nothing changes. And by the way, Firefox Lockwise never ends syncing on the same phone, I'll open another ticket though.
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

After a bit of investigating, it seems it doesn't work on my desktop either with the same problem as this ongoing issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1595311

Apparently the sync server I use is unexpectedly in maintenance mode.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

After a bit of investigating, it seems it doesn't work on my desktop either with the same problem as this ongoing issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1595311

Apparently the sync server I use is unexpectedly in maintenance mode.