This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird won't import local messages from Apple Mail

  • 5 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga sfhowes

more options

Hello! Migrating to Thunderbird 68.2.2 and I'm having a problem importing local messages on my MacBook Pro running 10.15.1. Tools > Import > Mail > Apple Mail leads to a message saying "Mail was successful imported from Apple Mail. No mailboxes were found to import." Mail, however, does have two local folders of mail showing.

I tried to install the ImportExportTools NG 4.0.4 add-on to see if that would help, but selecting Add to Thunderbird doesn't seem to do anything.

Any assistance importing my messages would be much appreciated! Thanks!

Hello! Migrating to Thunderbird 68.2.2 and I'm having a problem importing local messages on my MacBook Pro running 10.15.1. Tools > Import > Mail > Apple Mail leads to a message saying "Mail was successful imported from Apple Mail. No mailboxes were found to import." Mail, however, does have two local folders of mail showing. I tried to install the ImportExportTools NG 4.0.4 add-on to see if that would help, but selecting Add to Thunderbird doesn't seem to do anything. Any assistance importing my messages would be much appreciated! Thanks!
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

Glad it worked. Please post your method for the sake of other users.

Karanta wannan amsa a matsayinta 👍 0

All Replies (5)

more options
more options

Thanks @sfhowes! Had to tweak the instructions a bit, but it did the trick. Much appreciated!

more options

Zaɓi Mafita

Glad it worked. Please post your method for the sake of other users.

more options

Good point!

The link in the post you shared was a bit easier for me to understand, so I followed its instructions:

http://forums.mozillazine.org/viewtopic.php?p=14069759#p14069759

Those instructions said to put the .mbox files in

Users/username/Library/Thunderbird/Profiles/chjkodif.default/Mail/Local Folders/

I don't have the folder chjkodif.default though. The only folder I have there ending in .default is qgqjengt.default, and that folder doesn't have any subfolders. So instead, I put the .mbox files in

Users/username/Library/Thunderbird/Profiles/1tuy5853.default-release/Mail/Local Folders/

Thanks again!

more options

Prior to TB 68, the default profile folder was named random8characters.default, but now it's named random8characters.default-release

There is a list of profiles in Help/Troubleshooting Information, about:profiles.