This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Since upload Firefox 71 (Mac) nothing works

  • 1 amsa
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga FredMcD

omgfirefox
omgfirefox
more options

Pages don't load: YouTube, messenger, LinkedIn, Facebook, reddit, nothing loads, shows toolbar and not even that work well Page buttons don't work Firefox account can't enable it's own cookies to log in, keeps saying I'm blocking them... All my add ons disappeared - all.

I've seen people posting this issue with the previous version and Firefox said it would be fixed with this? Well, I didn't have problems before. I have now. I'm using safari. Everything works with safari and chrome.

So don't suggest deleting addons, delete all my software and hardware and change all the settings, create new profiles, log in in safe mode, etc, because the problem is not my computer, it's Firefox and since the update. Simply fix this version. It's bugged.

thank you

Pages don't load: YouTube, messenger, LinkedIn, Facebook, reddit, nothing loads, shows toolbar and not even that work well Page buttons don't work Firefox account can't enable it's own cookies to log in, keeps saying I'm blocking them... All my add ons disappeared - all. I've seen people posting this issue with the previous version and Firefox said it would be fixed with this? Well, I didn't have problems before. I have now. I'm using safari. Everything works with safari and chrome. So don't suggest deleting addons, delete all my software and hardware and change all the settings, create new profiles, log in in safe mode, etc, because the problem is not my computer, it's Firefox and since the update. Simply fix this version. It's bugged. thank you

An gyara daga omgfirefox

All Replies (1)

FredMcD
FredMcD
more options

Let's start with; Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}