This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox site will not load on my laptop. what's happening?

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga BradfordWG

more options

Firefox will not load on my laptop. I just get a blank page and other sites will not load. Having to use Chrome! Is there a prob w/Mozilla?

Firefox will not load on my laptop. I just get a blank page and other sites will not load. Having to use Chrome! Is there a prob w/Mozilla?

All Replies (3)

more options

Hi BradfordWG,

we received a number of similar reports about Firefox on Win10, running in a compatibility mode with win7. Can you check compatibility settings in firefox.exe properties?

more options

Zaɓi Mafita

more options

The Reddit thread helped get it done. It was a long way to get there, but all seems good again. Thanks!