This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Emptying Gmail spam folder

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Paul Browning

more options

I have recently installed Thunderbird. It is generally synchronizing well with my Gmail account. However, I have discovered one small issue. When I empty the Gmail spam folder in Thunderbird, and then log in to Gmail webmail, the spam folder still contains the messages that were deleted.

All of my other folders synchronize correctly. Could you let me know if there is a way to empty the Gmail spam folder in Thunderbird and have the emptying show up in Gmail itself?

I have recently installed Thunderbird. It is generally synchronizing well with my Gmail account. However, I have discovered one small issue. When I empty the Gmail spam folder in Thunderbird, and then log in to Gmail webmail, the spam folder still contains the messages that were deleted. All of my other folders synchronize correctly. Could you let me know if there is a way to empty the Gmail spam folder in Thunderbird and have the emptying show up in Gmail itself?

Mafitar da aka zaɓa

Try this: Right click gmail Spam folder and select 'Compact'.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

Try this: Right click gmail Spam folder and select 'Compact'.

more options

That fixes it! I also found that selecting all the spam messages with Ctrl-A then selecting delete works, as opposed to just selecting "Empty Junk". So, to clarify, either Empty Junk, followed by Compact OR selecting all spam messages with Ctrl-A then selecting delete will result in the spam messages being deleted from the Gmail server.