This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Website security checks don't activate "are you a person" to show a picture or ask a question

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

blickley
blickley
more options

When I go on some web sites and fill out a survey of fill out a form, they often have a box to check confirming that I am a person and not a "BOT". Firefox has not been showing that test for being a live person. I have to switch to Internet Explorer or Chrome to start over. I am using windows7 professional.

When I go on some web sites and fill out a survey of fill out a form, they often have a box to check confirming that I am a person and not a "BOT". Firefox has not been showing that test for being a live person. I have to switch to Internet Explorer or Chrome to start over. I am using windows7 professional.

All Replies (2)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox shows a blueish highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check in the Web Console what content is blocked.