This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Yahoo! Mail is not working with Enhanced Tracking Protection

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

kaiser_cheon
kaiser_cheon
more options

Yahoo! Mail keep on asking me to unblock ads even I turned off Enhanced Tracking Protection. How to turn off ad blocked to make it works?

Yahoo! Mail keep on asking me to unblock ads even I turned off Enhanced Tracking Protection. How to turn off ad blocked to make it works?

All Replies (3)

Eve
Eve
more options

Do you have an adblocker turned on as well?

kaiser_cheon
kaiser_cheon Mai mallakar tambaya
more options

No, I don’t I have any third party adblocker. Besides, I don’t experience the same problem with Chrome.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check in the Web Console for possible messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window