This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't clear cache completely

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga mercatura

mercatura
mercatura
more options

Can't empty Firefox cache completely (started today, 08-04-2020) I always empty the cache when I move from one subject to another in FF browser. Cache always empties to 0.

Beginning today, cache empties only down to 164kb. Cannot clear it of that durned 164kb !

Stumped & Puzzled

Can't empty Firefox cache completely (started today, 08-04-2020) I always empty the cache when I move from one subject to another in FF browser. Cache always empties to 0. Beginning today, cache empties only down to 164kb. Cannot clear it of that durned 164kb ! Stumped & Puzzled

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi mercatura

You can check the about:cache page for more detail about what content is still in the disk cache.

  • you can open "about:" pages via the location/address bar
    "about:" is a protocol to access special pages
mercatura
mercatura Mai mallakar tambaya
more options

Ummmmm . . . this doesn't really address the puzzle. I have ALWAYS been able to clear the cached material with the "clear data" element on the privacy/security page. Until today (Aug.04 2020) ! Beginning today, 164kb simply cannot be cleared. WHAT the unclearable material is, is of less interest to me than WHY this began today and HOW I can reliably clear the cache to 0 the way I have always been able to.

But thanks for taking an interest in my plight, and for taking the time to write. All assistance is gratefully accepted.

(Still) Stumped & Puzzled