This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Email print issues

  • 1 amsa
  • 1 yana da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga sfhowes

speedoptix
speedoptix
more options

I am on Windows 10 and Mozilla Thunderbird, Toshiba laptop. I've had TB installed over 3 years and never an issue. Suddenly, I can not print emails. I go to print and the print screen is blank, as well as print preview. I have not changed a setting...just happened out of the blue. I can print any web page, and even any attachment to an email page. But the email body is a blank at print preview. Is reinstalling TB a good idea? Thanks everyone!

I am on Windows 10 and Mozilla Thunderbird, Toshiba laptop. I've had TB installed over 3 years and never an issue. Suddenly, I can not print emails. I go to print and the print screen is blank, as well as print preview. I have not changed a setting...just happened out of the blue. I can print any web page, and even any attachment to an email page. But the email body is a blank at print preview. Is reinstalling TB a good idea? Thanks everyone!

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What's the TB version? First thing to try is a reset: Options/Advanced/General/Config. editor, right-click print_printer, Reset, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Printer settings sometimes get affected when W10 does a major update, such as 1909 to 2004. Removing and re-installing the printer might help.