This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattaunawa an rufeta kuma ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Downgrade Thunderbird profile from 78 to 68

  • 26 amsoshi
  • 5 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Wayne Mery

more options

Hello guys, I'm a thunderbird fanatic and use it even at work managing 10+ accounts. Up to Thunderbird 68, all was super fine:

The massive profile with 60+ folder was well organized with a handful of incredible add-ons to: - color folders - customize color account background - manage folder sorting The workflow was smooth and very productive: the folder colored to my like, the new email received were visible at a glance in the related folder by simply browsing and detecting the different accent in the folder name, and so on.

I always loved updates and kept the auto update on... until yesterday when my 68 has been migrated automatically to 78 !

No one of the necessary add-ons works anymore! No one of those fantastic the developer is anymore interested in upgrading them (changes are too frequent, and need to invest too much time to upgrade them) The interface is to uniform, I cannot customize colors in the same efficient way.... If I want the same 60+ nested folder sorting, I need to rename all of them... When a folder receives a new email the accent color (sort of bold blue) is nearly same as that of a folder with unread email (bold black)... Oh my god, what a mess !

Since no add-ons are available to re arrange the profile like it was with Thunderbird 68, my only option is to roll-back to 68... and stay there until the necessary add-on will get back to 78 (if any).

Do you know how I can convert back my profile just upgraded to 78 back to 68 ???

Please Please Please, help me ! Pietro

Hello guys, I'm a thunderbird fanatic and use it even at work managing 10+ accounts. Up to Thunderbird 68, all was super fine: The massive profile with 60+ folder was well organized with a handful of incredible add-ons to: - color folders - customize color account background - manage folder sorting The workflow was smooth and very productive: the folder colored to my like, the new email received were visible at a glance in the related folder by simply browsing and detecting the different accent in the folder name, and so on. I always loved updates and kept the auto update on... until yesterday when my 68 has been migrated automatically to 78 ! No one of the necessary add-ons works anymore! No one of those fantastic the developer is anymore interested in upgrading them (changes are too frequent, and need to invest too much time to upgrade them) The interface is to uniform, I cannot customize colors in the same efficient way.... If I want the same 60+ nested folder sorting, I need to rename all of them... When a folder receives a new email the accent color (sort of bold blue) is nearly same as that of a folder with unread email (bold black)... Oh my god, what a mess ! Since no add-ons are available to re arrange the profile like it was with Thunderbird 68, '''my only option is to roll-back to 68'''... and stay there until the necessary add-on will get back to 78 (if any). Do you know how I can convert back my profile just upgraded to 78 back to 68 ??? Please Please Please, help me ! Pietro

Mafitar da aka zaɓa

Open your profile folder and see if you have a file named abook.mab.bak and another named history.mab.bak. Those are backups of your Personal and Collected addressbooks in the old .mab addressbook format (v78 does not use the mab format, but v68 does. This is one of the major changes introduced in v78). To restore those backups, simply rename them to their original name, e.g abook.mab and history.mab and restart Thunderbird.

Karanta wannan amsa a matsayinta 👍 0

All Replies (20)

more options

You can run Thunderbird v68 with the --allow-downgrade commandline switch to downgrade your v78 profile for use with v68. See Unable to use profile when you launch an older version of Thunderbird

more options

Thanks you Stans,

it works perfectly apart from the fact that the ADDRESS BOOK is GONE !!

How can I recover it ?

Please help ! Pietro

more options

Zaɓi Mafita

Open your profile folder and see if you have a file named abook.mab.bak and another named history.mab.bak. Those are backups of your Personal and Collected addressbooks in the old .mab addressbook format (v78 does not use the mab format, but v68 does. This is one of the major changes introduced in v78). To restore those backups, simply rename them to their original name, e.g abook.mab and history.mab and restart Thunderbird.

more options

I can't help you because I have the same problem; I voluntarily upgraded last night. But more, Thunderbird 78 changed some mail server settings, correcting them didn't help, and it won't retrieve new e-mail. I also trashed Thunderbird by just copying over v.68 from another machine, and you know why that was a mistake. See my separate question here. I will try some of the suggestions in responses above and report back. UPDATE 9/17: it took a few hours to figure out what was going on, but I successfully downgraded to v.68 by first deleting the application, dock icon, and Thunderbird folder in user/library and then replacing them with a working v.68 from another machine (I had upgraded to v.78 on only one of my 3 Macs, albeit the most important desktop). Glad to have a working version back. Also, do you run regular backups? (I should have thought that earlier). You can certainly restore V.68 from a backup. It will be missing any changes since the last backup, but at least you'll have a good working version, and if you use IMAP, all the messages will be there. Also be sure to turn off automatic updates in Thunderbird!! It is under Preferences/Advanced/Updates.

An gyara daga Eric Godfrey

more options

This so-called upgrade should have come with a warning label. Forced calendar and we're disbling your mail archiving tools because we know you;d rather archive one message at a time. And if you don't like it, wait for an up yours response in a support forum.

more options

patrick66 said

disbling your mail archiving tools because we know you;d rather archive one message at a time.

You don't need any additional tool to save more than one message. You can simply select ALL the messages you want to save and use the Save As > File option available in the menu or just press the Ctrl+S keyboard shortcut . You can save the selected messages in html, eml or text format.

more options

patrick66 said

This so-called upgrade should have come with a warning label. Forced calendar and we're disbling your mail archiving tools because we know you;d rather archive one message at a time. And if you don't like it, wait for an up yours response in a support forum.

100% agree. No upgrade should break existing functionality without a warning. (Even from add-ons; add-ons are an intrinsic part of the Thunderbird ethos!) And no upgrade that might break functionality should make it so difficult to revert!

more options

Stans said

Open your profile folder and see if you have a file named abook.mab.bak and another named history.mab.bak. Those are backups of your Personal and Collected addressbooks in the old .mab addressbook format (v78 does not use the mab format, but v68 does. This is one of the major changes introduced in v78). To restore those backups, simply rename them to their original name, e.g abook.mab and history.mab and restart Thunderbird.

And what should I make of the fact that only half of my abook.mab files had .bak added. The others remained as abook.mab. Was this a failure of the "upgrade" conversion process?

more options

James6M said

what should I make of the fact that only half of my abook.mab files had .bak added. The others remained as abook.mab. Was this a failure of the "upgrade" conversion process?

If the file name has .bak then it was converted and you should see the address book listed in the version 78 interface.

If it doesn't have .bak in the filename then it wasn't converted, and we would be interested in knowing the file name so that the issue can be resolved. Please send me a private message with the details.

An gyara daga Wayne Mery

more options

James6M said

Stans said

And what should I make of the fact that only half of my abook.mab files had .bak added. The others remained as abook.mab. Was this a failure of the "upgrade" conversion process?

I don't know. I only had one abook.mab file in my profile and a single abook.mab.bak after upgrade. It's not surprising, though, that your case is not the same as mine or the OP's, because we definitely have different setups and anything, internal or external, could have caused this. For example, I have explicitly configured my antivirus to exclude Tbird's profile folder from its real-time protection and scanning so that is doesn't intefere with Tbird's file operations during its normal functioning. Is that the case for you as well? Anyway, if you need further help and the solution offered here is not working for you, then start a thread of your own and you will be assisted. Hijacking someone else's thread is just not ideal. I tend to unfollow solved threads, so your post in a thread you have hijacked could go unnoticed because I obviously won't get a notification for your post.

more options

At least Thunderboird is so flexible an modular that you can do practically everything. This is what I did: - disinstalled the 78 - reinstalled the 68 - downgraded with the "-allow -downgrade" keys - removed all the newly created and empty ".mab" (I guess when running the 68 with the profile not yet downgraded) - renamed all the ".mab.bak" to ".mab" and the old 68 is now back.

Just a trick: Be careful that if you leave the old profile with the "autoupdate" feature "on", as soon as you open the 68 you have the 78 autodownloaded that will be installed automatically the next time you open Thunderbird: to interrupt this vicious circle, jump in the installation folder (C:\Program Files\Mozilla Thunderbird) and delete the folder named "updated" tha you will find there and that contains the 78 just downloaded... ...and don't forget to remove the autoupdate option!

Pietro

more options

So, I:

  • Turned off automatic updates in 78
  • uninstalled 78
  • reinstalled 68
  • ran thunderbird.exe -P --allow-downgrade
  • removed existing .mab files
  • renamed all .mab.bak files to .mab

and now when I try to run thunderbird I get the "You have launched an older version of Thunderbird" and it won't let me go on without creating a new profile. I don't want to create a new profile. What did I do wrong? EDIT: I forgot to mention -- I am running Windows 10 professional

An gyara daga lnoland

more options

The command is thunderbird.exe --allow-downgrade You have above a "-P" more...

more options

Thank you for your reply. I tried it with thunderbird.exe --allow-downgrade and still got the "You have launched an older version of Thunderbird message." Any other ideas?

Thanks again.

more options

Wayne Mery said

If it doesn't have .bak in the filename then it wasn't converted, and we would be interested in knowing the file name so that the issue can be resolved.

I had address book files abook.mab and abook-1.mab through abook-13.mab, excluding the numbers 2 and 10. All were active, that is, I could browse them under version 68. Roughly half of them had .bak added after the upgrade. I didn't notice any pattern. Unfortunately, I started my downgrade before I looked in the version 78 address book, so I can neither confirm which appeared there, nor which did/didn't have .bak added in the process. However, there were .sqlite files created for all of them.

In case it is significant, after following the process described by others above, only the abook.mab address book appears in my version 68 Address Book interface. All the others, the files are in the profile, but they are not picked up by the application. There must be some file which indicates which MAB files to look for? The upgrade+downgrade process seems to have broken that link.

An gyara daga James6M

more options

Further info for anyone who finds this thread and who uses more than the single default address book: The update process also changes the prefs.js file to point to the (newly created) .sqlite address book files. This must be reversed.

So, remove the ".bak" from the backed up address book files (if it was added, which I've previously noted was spotty in my experience). The matching .sqlite files may be removed as well, as version 68 will not use them. Then, it is also necessary to edit the prefs.js file to restore the connection to those restored files. Look for lines of the form user_pref("ldap_2.servers.XXXXXXX.filename", "XXXXX.sqlite"); in which you change the "sqlite" to "mab", and also associated lines of the form user_pref("ldap_2.servers.XXXXXXX.dirType", 101); in which you change the 101 to 2. (I have no deep knowledge of what 101 or 2 mean. I was just restoring what I had in backed up files, and this seems to work.)

This appears to be needed only for address books that you created. The default abook.mab must be hard-wired (I am guessing), so that a downgrade to version 68 automatically reverts to that file.

more options

lnoland said

Thank you for your reply. I tried it with thunderbird.exe --allow-downgrade and still got the "You have launched an older version of Thunderbird message." Any other ideas?

The -p switch launches the profile manager while the --allow-downgrade switch turns off the downgrade protection feature that is responsible for the "You have launched an older version of Thunderbird" prompt. The -p switch is optional if you only have one profile, in which case you won't need to use the profile manager. Copy and paste the command line as follows:

thunderbird.exe --allow-downgrade
more options

Stans said

lnoland said

Thank you for your reply. I tried it with thunderbird.exe --allow-downgrade and still got the "You have launched an older version of Thunderbird message." Any other ideas?

The -p switch launches the profile manager while the --allow-downgrade switch turns off the downgrade protection feature that is responsible for the "You have launched an older version of Thunderbird" prompt. The -p switch is optional if you only have one profile, in which case you won't need to use the profile manager. Copy and paste the command line as follows:

thunderbird.exe --allow-downgrade

Thank you. I found my problem -- I was attempting to include the switch using Windows 10's search box thinking that it would include it when it launched the command (it included the full text in the search response so I thought that's what it would submit -- not true). So, I opened a command window, moved to the Thunderbird folder and ran the command with switch there and that worked -- or at least it got me to the next step.

more options

James6M said

Further info for anyone who finds this thread and who uses more than the single default address book: The update process also changes the prefs.js file to point to the (newly created) .sqlite address book files. This must be reversed. . . .

Thanks so much for this information -- I have a number of address books and panicked when they were missing. I was a bit nervous about editing the prefs.js file but I made a backup first.

After making these changes, I still wasn't done. I have a lot of filters defined and many of them are based on whether the sender is in a certain address book or they copy the sender into a certain address book (I think those filters relied on the extension FiltaQuilla). Apparently when I opened Thunderbird without those address books available it reset all the filters to point to an address book which was available which messed up everything. I had to go through all my filters to find the ones affected and put them back (I hope) the way they were.

At any rate, I think I'm up and running again. Thanks, everyone, for your help. And that automatic update setting is staying off.

more options

And for macOS users, to downgrade from Thunderbird=TB v78 into v68:

(1) move the TB v78 "/Applications/Thunderbird.app" into your "Desktop" (aka: "~/Desktop" or "$HOME/Desktop") folder, (2) get the TB v68.12.0 macOS DMG installer-app from TB site : https://ftp.mozilla.org/pub/thunderbird/releases/68.12.0/mac/ (or get last v68),

  (make sure to use secure/HTTPS based connection to download installer (DMG) file, Or obtain the hash/checksum code (of installer/DMG file) over secure/HTTPS based connection, & download (DMG, etc) file over any type of connection, & then calculate hash/checksum code of that installer/DMG file, & compare that code with the hash/checlsum code that is shown on source+secure Mozilla website.
If you have Mozilla's package signing GPG/OpenPGP key in your system keyring , then also get the *.sig file (over secure/HTTPS conection) that is for the last TB v68 DMG file, & use GPG command in Terminal to verify the downloaded DMG file's integrity, before installing.)

(3) then open (or double-click on) the DMG file, (4) copy the "Thunderbird.app"(TB.app), & place/paste that inside/into "/Applications" folder, (5) then open up "Terminal" from Utility, & run such command:    "/Applications/Thunderbird.app/Contents/MacOS/thunderbird-bin" --allow-downgrade ... to downgrade your TB v78 profile, to use with the TB v68.

  (5b) if you had multiple "profiles" in the TB, then you have to add the option "-P" in front of the "--allow-downgrade" option, to 1st select (and downgrade) your default profile, then run command again with "-P" and select other/next profile (to downgrade other profiles).

(6) check your contacts, etc in your TB's Address Book : goto TB main-menu > "Window" > "Address Book" ( or press  +  + B  (Shift+Command+B) buttons ). if you or macOS user have issues with Address-Book then see user:Stans solution posted above. EDIT: i'm including it in below:

  
Stans said: Open your profile folder and see if you have a file named abook.mab.bak and another named history.mab.bak. Those are backups of your Personal and Collected addressbooks in the old .mab addressbook format (v78 does not use the mab format, but v68 does. This is one of the major changes introduced in v78). To restore those backups, simply rename them to their original name, e.g abook.mab and history.mab and restart Thunderbird.
  • If you had multiple "Profiles", then you may see number after "abook" like these: "abook1.mab.bak" , "abook2.mab.bak", etc.
  • Profile folder in macOS is here: ~/Library/Thunderbird/Profiles/xxxxxxxx.default/

   If we expand the "~" (HOME directory) then it is:    /Macintosh HD/Users/<username>/Library/Thunderbird/Profiles/xxxxxxxx.default/

   more info: https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

(7) again make sure to set Auto-Update option in TB, to Off/disabled, by selecting this option:   "Check for update, but let me choose whether to install them". To select the above option goto TB "Preferences" ( its inside TB main-menu > "Thunderbird" option (for TB in macOS, etc) . In left-side column/pane select "Advanced" > then select "Update" tab in right-side > then under "Allow Thunderbird to" section, you will see/find "Check for update, but let me choose whether to install them" option.

  Advanced step: Goto TB main-menu > click on Tools -> Options, to enter the Options window, -> then click on "Advanced" & select the "General" tab, -> Click on "Config Editor" button & it may again show “This might void you warranty !” . Just click on “I’ll be careful I promise!” to goto configuration editing mode : in "Filter" field, type app.update.enabled , it should be set to false ( if you've followed above step & selected the "Check for update, but let me choose whether to install them" option) , but if its showing "true" then double-click on the line to change & set it to "false".

Credit/Reference : i express THANKS to user:Stans for first+initially posting very helping info.

An gyara daga atErik

  1. 1
  2. 2