This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird not downloading messages

  • 1 amsa
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga Wayne Mery

milo3
milo3
more options

Hi After an update from ver. 68 to 78 Thunderbird stopped downloading emails from mail server. It says it is connected to my account but no messages get downloaded. Tried erasing all the emails from the server through webmail, did not help...Tried complete uninstall and a new installation, still the same...? Many thanks. Kind regards Milo.

Hi After an update from ver. 68 to 78 Thunderbird stopped downloading emails from mail server. It says it is connected to my account but no messages get downloaded. Tried erasing all the emails from the server through webmail, did not help...Tried complete uninstall and a new installation, still the same...? Many thanks. Kind regards Milo.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please tell us whether https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-get-or-send-email-messages helps.