This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Devices/Sync/Duplicate

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga FredMcD

1geotif
1geotif
more options

I found this looking for help with my question:

I see duplicates in the Devices & apps list

If you see devices listed multiple times (and you're sure that it is the same device) in the Devices & apps list, click the Disconnect button next to that device to remove it.

MY QUESTION: What if I am NOT SURE it is the same device? Thank you

I found this looking for help with my question: '''I see duplicates in the Devices & apps list''' '''''If you see devices listed multiple times (and you're sure that it is the same device) in the Devices & apps list, click the Disconnect button next to that device to remove it.''''' MY QUESTION: What if I am NOT SURE it is the same device? Thank you

All Replies (1)

FredMcD
FredMcD
more options

The best way is to disconnect all devices you are not sure about. Then start those devices and re-enable them to sync. Any 'bad' devices would be removed.