This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My Thunderbird Ver 78 my unified emails vanish when I mouse over them

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga denis.steele

denis.steele
denis.steele
more options

Since the new version, my unified emails vanish when I mouse over them and most times don't appear at all , The loading "blue circle " just keeps loading but no emails. In my normal inboxes it's all working ok. But I do like to have the emails come into one folder. I have looked around for answers and see many people have the same problem but can't find a fix. Can I rollback to a previous ver easily?

Since the new version, my unified emails vanish when I mouse over them and most times don't appear at all , The loading "blue circle " just keeps loading but no emails. In my normal inboxes it's all working ok. But I do like to have the emails come into one folder. I have looked around for answers and see many people have the same problem but can't find a fix. Can I rollback to a previous ver easily?
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

In Thunderbird 'View' > 'Folders' > select 'All'

  • 'Help' > 'Troubleshooting Information'
  • click on 'Open Folder' button

a new window opens showing contents of your 'profile name' folder.

  • Exit Thunderbird now - this is important.
  • click on 'Mail' folder

delete the following folder - a new one will be auto created when you restart Thunderbird.

  • 'smart mailboxes' folder


Start Thunderbird. Allow everything to synch etc 'View' > 'Folders' > select 'Unified'

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Zaɓi Mafita

In Thunderbird 'View' > 'Folders' > select 'All'

  • 'Help' > 'Troubleshooting Information'
  • click on 'Open Folder' button

a new window opens showing contents of your 'profile name' folder.

  • Exit Thunderbird now - this is important.
  • click on 'Mail' folder

delete the following folder - a new one will be auto created when you restart Thunderbird.

  • 'smart mailboxes' folder


Start Thunderbird. Allow everything to synch etc 'View' > 'Folders' > select 'Unified'

denis.steele
denis.steele Mai mallakar tambaya
more options

Thank you Toad-Hall , I now have my Unified Fold back.