This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

PR_CONNECT_RESET_ERROR

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

more options

We are getting a PR_CONNECT_RESET_ERROR when going to several sites. One such site is accuplacer.org. Things we have tried: Cleared cache and history for all time Turned off firewall, Amp (antivirus), Malwarebytes, & umbrella changed network settings on Firefox to auto detect proxy and no proxy change DNS over https off and on with CloudFare changed vlan's for the wired computers

We have found that off our wired network these sites work. We are able to reach them on our wireless network. However on the wired connections they fail with that error. Other than the NIC, AP, and Controller on the wireless side everything is the same. Anyone have any thoughts on this other than use a different browser or only use wireless computers?

Thank you Austin

We are getting a PR_CONNECT_RESET_ERROR when going to several sites. One such site is accuplacer.org. Things we have tried: Cleared cache and history for all time Turned off firewall, Amp (antivirus), Malwarebytes, & umbrella changed network settings on Firefox to auto detect proxy and no proxy change DNS over https off and on with CloudFare changed vlan's for the wired computers We have found that off our wired network these sites work. We are able to reach them on our wireless network. However on the wired connections they fail with that error. Other than the NIC, AP, and Controller on the wireless side everything is the same. Anyone have any thoughts on this other than use a different browser or only use wireless computers? Thank you Austin

All Replies (1)

more options

Bing search https://www.bing.com/search?q=PR_CONNECT_RESET_ERROR This simply means, that the peer or some middlebox in between (firewall) is terminating the connection.


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean