This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Not able to share voice or video on dscord

  • 12 amsoshi
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga jonzn4SUSE

more options

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, right? switch to the latest Chrome, Opera, Firefox, Edge or download the latest discord app to start talking right now!


I am using firefox 78.6.1esr (64-bit) on Debian 10.7

I have had a back and forth with Discord and they informed me that its a Firefox only issue and to ask here instead.

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, right? switch to the latest Chrome, Opera, Firefox, Edge or download the latest discord app to start talking right now! I am using firefox 78.6.1esr (64-bit) on Debian 10.7 I have had a back and forth with Discord and they informed me that its a Firefox only issue and to ask here instead.

All Replies (12)

more options

Does Firefox ever prompt you to allow camera and microphone access? If it never does, something might be disabled, but perhaps it will help to pre-set permission for the site. While you are on the relevant page, you can call up the Page Info dialog using either:

  • Ctrl+i (for Mac, Command+i)
  • right-click a blank area of the page > View Page Info
  • (menu bar) Tools > Page Info

When the dialog comes up, click the Permission icon at the top to show that panel.

Scroll down to "Use the camera" and uncheck the "Use default" box, and then select "Allow". Repeat with "Use the microphone."

Does that make any difference?

more options

@jscher2000 that did not make a difference

more options

I would download a separate copy of Firefox(new version) to a folder and run it from there.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Also make sure you have the latest FFmpeg and libavcodec packages are updated. see screenshot I created a discord account and everything works for me. see screeshot

Operating System: openSUSE Tumbleweed 20210126 KDE Plasma Version: 5.20.5 KDE Frameworks Version: 5.78.0 Qt Version: 5.15.2 Kernel Version: 5.10.9-1-default OS Type: 64-bit Processors: 8 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa DRI Intel® HD Graphics 4600

more options

Can you post a screenshot showing the same section. see screenshot

more options

@jonzn4SUSE it appears that this is only a problem with firefox-esr. regular firefox does not seem to have this issue.

Why is that?

more options

No idea, but let me try that version and see what happens.

more options

Here is your answer. see screenshot Time to get a new browser.  ;-))

An gyara daga jonzn4SUSE

more options

@jonsn4SUSE, yea I see that error but I wonder why it pops up. and if perhaps a ticket has to be filed with Mozilla cause of it.

more options

Did you read the message? Discord is telling to update your browser.

more options

@jonzn4SUSE, so basically firefox-esr is not currently compatible with discord's mic and video features and no tickets need to be filled with mozilla regarding this?

more options

You can keep the old browser, but you will need to download a new version if you want to use Discord. I'm running a few versions and I guess I'll keep this ESR version for issues like yours.

An gyara daga jonzn4SUSE