This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Crashes Because Of a background process

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Mohamed Adnan

Dev Pratap
Dev Pratap
more options

hello there, i am using firefox on a old pc with duel cores only. There is a independent firefox process always running at my background using 100% of one of the core. because of just one core left for windows, it crashes frequently. Also no matter what i do on firefox or keep it idle, that process always takes 100% of the core. please tell me how to solve that.

ThankYou

hello there, i am using firefox on a old pc with duel cores only. There is a independent firefox process always running at my background using 100% of one of the core. because of just one core left for windows, it crashes frequently. Also no matter what i do on firefox or keep it idle, that process always takes 100% of the core. please tell me how to solve that. ThankYou

All Replies (1)

Mohamed Adnan
Mohamed Adnan
more options

Hi,

I recommend using Firefox ESR for your device. download by clicking link below, https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr.

open menu -> options -> performance -> turn off use recommended performance settings https://support.mozilla.org/en-US/kb/performance-settings?as=u&utm_source=inproduct turn off use hardware acceleration there restart your computer and use Firefox.