This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Taking FOREVER to Load xFinity Pages

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga FredMcD

more options

xFinity is my ISP; using Win10. Starting yesterday, when using Firefox (latest version, 89.0.2), xFinity homepage and xFinity email page take *forever* to load. All other sites load quickly, and xFinity pages load pretty quickly on Chrome and Edge browsers. Are xFinity and Firefox feuding? (Using hardwired internet on 1 computer and wi-fi on another; same problem on both.)

xFinity is my ISP; using Win10. Starting yesterday, when using Firefox (latest version, 89.0.2), xFinity homepage and xFinity email page take *forever* to load. All other sites load quickly, and xFinity pages load pretty quickly on Chrome and Edge browsers. Are xFinity and Firefox feuding? (Using hardwired internet on 1 computer and wi-fi on another; same problem on both.)

All Replies (1)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.