This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

close firefox

more options

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window, this happens all the time, how can I get rid of it please

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window, this happens all the time, how can I get rid of it please

All Replies (2)

more options
more options