This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird crashes when downloading dictionaries

  • 1 amsa
  • 1 yana da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga sfhowes

mr.nick.agar
mr.nick.agar
more options

I am trying to install the English-UK dictionary for Thunderbird (91.1.1). Each time I select 'Download dictionaries' the programme crashes. I have tried many times, uninstalled/reinstalled and looked up for help online, but nothing seems to work! Any ideas?

I am trying to install the English-UK dictionary for Thunderbird (91.1.1). Each time I select 'Download dictionaries' the programme crashes. I have tried many times, uninstalled/reinstalled and looked up for help online, but nothing seems to work! Any ideas?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Post the last few crash IDs from Help/More Troubleshooting. An ID begins with bp-....

I installed the EN-UK dictionary from Preferences/Composition, Download More Dictionaries, and it didn't cause a crash.