This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Dragging pdf attachment out of Thunderbird always creates a "application-pdf.svg"

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga marco_c

more options

Running Windows 10, with all up-to-date updates, and Thunderbird version 91.2.1 (build 20211020014537). Not sure what other information you need.

When I drag a pdf attachment out of the email system (to the desktop or a folder) the file is not copied out but instead a file called "application-pdf.svg" is created on instead (image attached shows the attachment and the file it created on the desktop). This happens whether the email is in preview pane or in its own tabbed window. Viewing the attachment in TB works fine; using the 'download' icon in the email works fine as well.

Other file types create different files but not the original file (eg, Word doc create "x-office-doc.svg")

Am I doing something wrong or is there a setting I have not set?

Running Windows 10, with all up-to-date updates, and Thunderbird version 91.2.1 (build 20211020014537). Not sure what other information you need. When I drag a pdf attachment out of the email system (to the desktop or a folder) the file is not copied out but instead a file called "application-pdf.svg" is created on instead (image attached shows the attachment and the file it created on the desktop). This happens whether the email is in preview pane or in its own tabbed window. Viewing the attachment in TB works fine; using the 'download' icon in the email works fine as well. Other file types create different files but not the original file (eg, Word doc create "x-office-doc.svg") Am I doing something wrong or is there a setting I have not set?
Hoton allon fuska da aka liƙa

An gyara daga marco_c

Mafitar da aka zaɓa

Tried your suggestion but it made no difference. Turning off the "Thunderbird Conversations" add-on fixed the issue.

The add-on developer seems to be aware of this problem https://github.com/thunderbird-conversations/thunderbird-conversations/issues/1722

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

more options

It must be an Adobe artifact, as I can drag pdf attachments from a message to File Explorer without an svg file being created. Does holding Shift while dragging and dropping make any difference?

more options

Holding shift down makes no difference.

Also, it is not just with PDF, as per the original post. It seems to crate a file based in different file types, but always with the same style of name (as per the other example in the original post).

One thing I did try was turning off the "Thunderbird Conversations" add-on and the problem went away (drag and drop works as expected) so I guess it may be the add-on...

Edit: This is a problem with the add-on, reported as an 'issue' here https://github.com/thunderbird-conversations/thunderbird-conversations/issues/1722

An gyara daga marco_c

more options

Zaɓi Mafita

Tried your suggestion but it made no difference. Turning off the "Thunderbird Conversations" add-on fixed the issue.

The add-on developer seems to be aware of this problem https://github.com/thunderbird-conversations/thunderbird-conversations/issues/1722