This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

login

  • 1 amsa
  • 1 yana da wannan matsala
  • 25 views
  • Amsa ta ƙarshe daga Chris Ilias

more options

When I login to my email using Fire Fox the following window pops up

Password required - Mozilla Fire Fox Please enter your primary password

Select sign in or cancel.

I do not know my primary login.

How do I fix this?

Thank you, Maria

When I login to my email using Fire Fox the following window pops up Password required - Mozilla Fire Fox Please enter your primary password Select sign in or cancel. I do not know my primary login. How do I fix this? Thank you, Maria

All Replies (1)

more options

Hi Maria, Primary password is a feature that allows you to prevent others from using the stored passwords on your installation of Firefox, asking you to enter it the first time you try to use a stored password during a Firefox session. You can find more information in the following article: Use a Primary Password to protect stored logins and passwords

Do you share the computer with anyone else?