This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Shortcut tiles not displaying thumbnail pictures

  • 1 amsa
  • 1 yana da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga schijtmail

more options

Hello all, Yesterday I tried to add another website to the rows of shortcuts. As usual I entered the Title, the website url and another url for the custom image location(optional)

However, this time after clicking the Preview button it does display an image, BUT after clicking the Save button it does not display the thumbnail image on the actual tile.

I tried it now with several different websites and NONE are displaying the images. I do have three rows of shortcut tiles with websites that DO display the thumbnail image but those are all from a few weeks back.

Why is this suddenly not working correctly any more??

Hello all, Yesterday I tried to add another website to the rows of shortcuts. As usual I entered the Title, the website url and another url for the custom image location(optional) However, this time after clicking the Preview button it does display an image, BUT after clicking the Save button it does not display the thumbnail image on the actual tile. I tried it now with several different websites and NONE are displaying the images. I do have three rows of shortcut tiles with websites that DO display the thumbnail image but those are all from a few weeks back. Why is this suddenly not working correctly any more??

All Replies (1)

more options

Just a follow up asking if anyone has a solution to this problem?