This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Password

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga sfhowes

aliitoo
aliitoo
more options

I've replaced my SSD hard drive and reinstalled Thunderbird. I don't remember my password. Short of swapping both hard drives (again) how can I obtain my old password manager password or reset it? Thanks

I've replaced my SSD hard drive and reinstalled Thunderbird. I don't remember my password. Short of swapping both hard drives (again) how can I obtain my old password manager password or reset it? Thanks

All Replies (2)

aliitoo
aliitoo Mai mallakar tambaya
more options

I'm hoping I can access my saved emails from the old hard drives program.

sfhowes
sfhowes
  • Top 10 Contributor
more options

You will have to reset the password with your mail provider. TB only applies the password that's set with the provider.

If your old profile is visible on the old drive, it's possible to copy local mail, address books etc. to the new profile. You could even transfer the entire profile, which would include the passwords.