We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

This is not the password I saved

  • 1 amsa
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

more options

I had used Firefox's (Ff) suggested password for a popular site, saved the suggested password via Ff, and safely and frequently revisited the site.

Yet when I returned to the site today, the Ff saved password was 100's of characters long! This is not my password - what happened?

I contacted the site directly and they suggested talking with Ff as they believe the issue is on my end.

Since that time I changed the password, did not saved it via Ff, and when I return to the site still find the 100's of character password retained.

Ideas?

I had used Firefox's (Ff) suggested password for a popular site, saved the suggested password via Ff, and safely and frequently revisited the site. Yet when I returned to the site today, the Ff saved password was 100's of characters long! This is not my password - what happened? I contacted the site directly and they suggested talking with Ff as they believe the issue is on my end. Since that time I changed the password, did not saved it via Ff, and when I return to the site still find the 100's of character password retained. Ideas?

Mafitar da aka zaɓa

Some websites update/modify the password field before submitting the form. If Firefox detects that the password field is different than what is saved in the Password Manager when the form is submitted then Firefox offers to update this password. You can create a login block exception in "Settings -> Privacy & Security" for this origin (protocol and hostname) to prevent Firefox from updating the stored password. You can check the password stored in Lockwise and if necessary edit the password to ensure the stored password is correct.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Some websites update/modify the password field before submitting the form. If Firefox detects that the password field is different than what is saved in the Password Manager when the form is submitted then Firefox offers to update this password. You can create a login block exception in "Settings -> Privacy & Security" for this origin (protocol and hostname) to prevent Firefox from updating the stored password. You can check the password stored in Lockwise and if necessary edit the password to ensure the stored password is correct.