This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Followed steps in Moving Thunderbird profile data to new Windows 11 computer, didn't work

  • 1 amsa
  • 1 yana da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga Amelia

tomananda
tomananda
more options

The 23.2 GB I had in my old profile did update to the new profile on a new Windows 11 computer. I copied and pasted from Profile to Roaming. The copy and paste worked as described, but when I open Thunderbird it doesn't go to the update profile. I'm attaching a screen copy of my new Thunderbird app data. All the 4/24/2022 files were updated today, some marked "default" and some marked " default release. The file which has my big profile data from the old computer is: "euvmgbhx.default-release" 23.2 GB. I'm not a technical person, but have spent years restoring my Thunderbird profile data using the old procedures. Can anyone help?

The 23.2 GB I had in my old profile did update to the new profile on a new Windows 11 computer. I copied and pasted from Profile to Roaming. The copy and paste worked as described, but when I open Thunderbird it doesn't go to the update profile. I'm attaching a screen copy of my new Thunderbird app data. All the 4/24/2022 files were updated today, some marked "default" and some marked " default release. The file which has my big profile data from the old computer is: "euvmgbhx.default-release" 23.2 GB. I'm not a technical person, but have spent years restoring my Thunderbird profile data using the old procedures. Can anyone help?

All Replies (1)

Amelia
Amelia
more options

If you copied the profile, it should be as simple as following these steps to getting the profile manager:

Profile Manager - Create and remove Thunderbird profiles