Is there a way to reset my Firefox password without losing my data?
I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even though I am already logged in on my old computer and have full access to my account (including saved passwords, bookmarks, and browsing history) I can't find a way to reset my password without deleting all of my synced data. From the "Change Password" menu, it requires my old password if I want to change it without deleting everything. Also, I have 2FA enabled, so why isn't there the option to authenticate my identity in a password reset using 2FA instead of my old password? I know a similar thing already exists for recovery keys, but I only have 2FA. Is there any way for me to reset my password where I don't lose everything? Thank you.
Mafitar da aka zaɓa
2FA is an extra security layer on top of the regular password, so you need both to access the Sync account. If you have a device that is connected then you can possibly disable 2FA and change the password.
- https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
- https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys
If you still have a device that has all your personal data then resetting the password shouldn't cause data loss as you can simply first reconnect the device with your data using the new password.
Karanta wannan amsa a matsayinta 👍 0All Replies (1)
Zaɓi Mafita
2FA is an extra security layer on top of the regular password, so you need both to access the Sync account. If you have a device that is connected then you can possibly disable 2FA and change the password.
- https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
- https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys
If you still have a device that has all your personal data then resetting the password shouldn't cause data loss as you can simply first reconnect the device with your data using the new password.