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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Email was hacked and password compromised.

  • 1 amsa
  • 1 yana da wannan matsala
  • 42 views
  • Amsa ta ƙarshe daga david

gburnfie
gburnfie
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My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new password that works in Webmail. However, apparently TB is only updated(?) once a month, and until then, my password isn't recognised by TB, so I can't get access to send and receive emails. I hope that makes sense. My questions are: is it true that I may have to wait up to 1 month to get this sorted; if an update is needed, when is the next date this will be done by TB; and is there any way that I can get my password sorted before the next update.

A probably related issue is that my Instagram account was hacked about 3 days ago and I got a scam email saying that my laptop had been accessed.

Thanks, Graham

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new password that works in Webmail. However, apparently TB is only updated(?) once a month, and until then, my password isn't recognised by TB, so I can't get access to send and receive emails. I hope that makes sense. My questions are: is it true that I may have to wait up to 1 month to get this sorted; if an update is needed, when is the next date this will be done by TB; and is there any way that I can get my password sorted before the next update. A probably related issue is that my Instagram account was hacked about 3 days ago and I got a scam email saying that my laptop had been accessed. Thanks, Graham

Mafitar da aka zaɓa

TB does not have a wait period. If the password has changed, you can enter it.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

david
david
  • Top 10 Contributor
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Zaɓi Mafita

TB does not have a wait period. If the password has changed, you can enter it.