This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird gmail stopped working suddenly yesterday

  • 1 amsa
  • 2 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga bschre022

walter.albertson
walter.albertson
more options

I have three gmail accounts on Thunderbird and two of them are not working now. I also have these accounts on Apple Mail and they continue to work normally there so I know that gmail accepts my passwords.

But when I try to use Thunderbird, it keeps telling me: "Mail server pop.googlemail.com responded: Username and password not accepted".

I keep reentering the passwords and they keep being rejected. I read the FAQs about this and tried to follow them but it does not work. There must be a problem with a recent update for Thunderbird because it's been working fine up to now.. What must I do??

I have three gmail accounts on Thunderbird and two of them are not working now. I also have these accounts on Apple Mail and they continue to work normally there so I know that gmail accepts my passwords. But when I try to use Thunderbird, it keeps telling me: "Mail server pop.googlemail.com responded: Username and password not accepted". I keep reentering the passwords and they keep being rejected. I read the FAQs about this and tried to follow them but it does not work. There must be a problem with a recent update for Thunderbird because it's been working fine up to now.. What must I do??

All Replies (1)

bschre022
bschre022
more options

I just wasted a full two hours running in circles trying to follow the recommendations of the "experts" above I know NOTHING of emails (and plan to stay ignorant)

The answer is in a reddit post: https://www.reddit.com/r/Thunderbird/comments/v7ziud/how_i_fixed_oauth_problems_in_a_tb_profile_with_2/ "The gmail popups won't let me enter passwords... it just refreshes over and over with the email account box. Yes the accounts are still valid and working."

Go to Thunderbird -> Preferences -> Privacy and Security In the Web Content section:

ACCEPT ALL COOKIES - it is as yet unclear whether should be only all third party etc. and how long to keep them - can one be minimalist with these cookies

This IMMEDIATELY worked and all of my mail since June 6th downloaded