This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Quit Firefox

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

dpappas28
dpappas28
more options

After all these years I am giving up on Firefox and discontinuing my donation to Mozilla. Last year or so I have faced so many unsolvable heads. The latest is that every time I open Verizon (or refresh it) I not only asks me to sign in but asks the security question....sometimes 5 times in the same hour. I've clicked of the double security on the Verizon page. (but it's been turned off for a long time anyway). The point is there is absolutely not one person or place to turn to for help. So goodby Firefox, it's been fun.

After all these years I am giving up on Firefox and discontinuing my donation to Mozilla. Last year or so I have faced so many unsolvable heads. The latest is that every time I open Verizon (or refresh it) I not only asks me to sign in but asks the security question....sometimes 5 times in the same hour. I've clicked of the double security on the Verizon page. (but it's been turned off for a long time anyway). The point is there is absolutely not one person or place to turn to for help. So goodby Firefox, it's been fun.

All Replies (2)

dpappas28
dpappas28 Mai mallakar tambaya
more options

"unsolvable headaches"... geez!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues with Total Cookie Protection.

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.