This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattaunawa an rufeta kuma ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Sending Emails

  • 1 amsa
  • 0 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga Matt

more options

I recently submitted a support request where I attached two files. One of them were incorrect. Submitting correct file now. Sorry for confusion. Outgoing server: smpt. centurylink.net (default) Since last request, I managed to send from centurylink.net web page.......an email addressed to highermark@outlook.com, but still can't send by using Thunderbird. So Password reset isn't necessary. Any suggestions would be appreciated. Firewall, antivirus software or your Internet service provider.  ??? How can I do this?

I recently submitted a support request where I attached two files. One of them were incorrect. Submitting correct file now. Sorry for confusion. Outgoing server: smpt. centurylink.net (default) Since last request, I managed to send from centurylink.net web page.......an email addressed to highermark@outlook.com, but still can't send by using Thunderbird. So Password reset isn't necessary. Any suggestions would be appreciated. Firewall, antivirus software or your Internet service provider. ??? How can I do this?
Hoton allon fuska da aka liƙa

All Replies (1)

more options

Seriously, you have 5 support matters. Three in the past little while and as far as I can see all for the same thing. This and https://support.mozilla.org/en-US/questions/1396623 https://support.mozilla.org/en-US/questions/1396520 https://support.mozilla.org/en-US/questions/1394724

So to rationalize this on the off chance someone can stay with you long enough to work to a solution, I am going to lock this https://support.mozilla.org/en-US/questions/1396520 and https://support.mozilla.org/en-US/questions/1396623. I suggest you continue your discussion on https://support.mozilla.org/en-US/questions/1394724 where SFHowes appear to have invested some time trying to resolve issues. Yes this is the oldest of your topics, also the most complete and others appear to continue the same theme. Your century link account is broken. I do no see the original issue as being resolved completely, hence the continuing issues.