Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Not receiving wanted emails

  • 1 amsa
  • 0 sa na da wannan matsala
  • 19 views
  • Amsa ta ƙarshe daga Dropa

more options

Everyday spam emails arrive in both Inbox and in Junk. But some wanted emails do not arrive. Truist bank sends a daily update for our account which did arrive in the past but hasn't in weeks? Truist website shows they had sent it daily.

Everyday spam emails arrive in both Inbox and in Junk. But some wanted emails do not arrive. Truist bank sends a daily update for our account which did arrive in the past but hasn't in weeks? Truist website shows they had sent it daily.

All Replies (1)

more options

What email provider are you using? Firefox is just the Browser not the email service. You need to check the online email server filter and settings to find out what happened.